Refund Policy

Your satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Eligibility

Returns are accepted within 30 days of delivery if:

  • Item is unused
  • Original packaging is intact
  • Product is in resalable condition
  • Proof of purchase is provided

Non-Returnable Items

The following items cannot be returned:

  • Personalized products
  • Gift cards
  • Downloadable digital products
  • Clearance or final sale items
  • Opened hygiene or personal care products (where applicable)

Refund Process

Once your returned item is received and inspected:

  • Approved refunds will be issued to your original payment method.
  • Processing may take 5–10 business days depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos so we can arrange a replacement or refund.

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